Contact our friendly technical support team

Modules
reminderSMS
blastSMS
blastEMAIL
chatSMS
chatEMAIL
captureSMS
donateSMS
redirectSMS
customSMS
Mobile & Tablet Versions

We guarantee same-day support, with most queries answered immediately.

Our support hours are: Monday – Friday 09:00–17:00.

Outside of these hours (Monday to Friday to 22:00 and Saturday and Sunday 10:00-15:00), we will endeavour to monitor email and voicemail for urgent queries, and do our best to get back to you.

We will monitor email and voicemail for urgent queries, and do our best to get back to you

Our customers find it helpful to direct support queries in writing as it allows our team to provide a comprehensive written response. Please send a detailed email to support@thinkSMS.co.uk which allows us to provide a comprehensive written response.

If you would prefer to call us, our direct line for support is 0800 122 3010.